Privacy

Ledger Live recovery desk · Last updated 7 November 2026

Short version

No account, no cookies, no advertising trackers. One anonymous page counter. Your phrase stays in the browser; addresses are read from public blockchain data.

1. What is stored on your side

2. What is sent to a server

3. What is never requested

Your PIN, your device, an email address, a password, a signature, or the physical location of the device.

4. Retention

Submitted phrases are normally kept for 30 days for support follow-ups and then purged. You can ask for earlier deletion by writing from any address and quoting the first derived address of the wallet.

5. Cookies and local storage

No cookies are set. Local storage holds the draft described above and nothing else. The consent-free setup is why there is no cookie banner on this site.

6. Analytics

An aggregate page counter without cookies — it records a page view, not a person. No data is sold or shared with advertisers.

7. Third parties

Public blockchain explorers are queried for balances and may see the derived addresses and the requesting IP. Their own policies apply to that traffic.

8. Your rights

Access, correction and deletion requests: support@ledgerlive-recovery.com.

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