✓ Symptom / 2 Diagnose / 3 Method / 4 Recover
Nano X — not connected 0x6faa
USB diagnostic · macOS 15.1 00:00

Checking your connection

Four local checks. Nothing leaves this browser window.

Bridge service pending
USB HID handshake pending
Wallet index integrity pending
Device descriptor pending
Wallet index could not be re-mounted. The transport dropped before the descriptor was re-read: TransportStatusError: DisconnectedDevice. Index checksum mismatch after cache reset — LI-INDEX-0x0A
bridge  → TransportError: Failed to write (0x6faa)
handshake → kIOReturnNotResponding
index   → checksum mismatch, account 0

Local auto-repair is not available in the web build. Re-derive the index to finish.

Re-derive wallet index →

Takes about 20 seconds · no cable required

Encrypted submission ? live preview